Gift Card & Balance Check
- Gift Card and e-Gift Card are only redeemable at Four Seasons Hotel Toronto.
- Gift Card and e-Gift Card are valid for one year (365 days) from the date of purchase. The card cannot be extended, and is not valid after expiration.
- Gift Card and e-Gift Card are eligible to redeem and settle as complete or partial payment for accommodations, dining, spa services and any incidental charges directly charged by Four Seasons Hotel Toronto.
- Gift Card and e-Gift Card can be used for selected products at Four Seasons Cake Shop.
- Should the charges exceed the stored value of the Gift Card or e-Gift Card, guest can choose to settle the balance by cash or credit card. If the card is redeemed for charges that are less than the value of the card, the unused balance will remain on the card.
- If the Gift Card or e-Gift Card is used to settle accommodation expenses, please inform our Reservations Team at time of reservation, and quote the serial number on the Gift Card or e-Gift Card.
- In the case of e-Gift Card, it can be printed out for redemption or shown to hotel staff on a mobile device.
- Gift Card or e-Gift Card must be presented at time of check in and/or prior to purchases or services rendered.
- Only original Gift Card or e-Gift Card will be accepted. No photocopy will be accepted.
- Gift Card and e-Gift Card are no eligible for top up, non-redeemable for cash, non-exchangeable for cash for unused balance, non-refundable and non-replaceable if lost or damaged. The printed e-Gift Card will be invalid if found defaced or altered.